Our core purpose is to provide an excellent service for our clients, with an outstanding team in an delightful environment. Our success is based on our clients success.
To become one of the most highly reputable, highest paying, family oriented call centers in Belize. Providing each client with an experience that will be aimed at servicing them with a competitive advantage using state of the art Technology and experience in Human Resources.
Global Com understands that people are at the heart of any successful organization. The company has cultivated a culture that promotes respect for individuals, ensures fair and reasonable compensation, and provides ample opportunities for growth. This commitment to valuing employees not only fosters a positive work environment but also drives exceptional service delivery, enhancing the overall customer experience.
Global Com recognizes that a diverse family of team members, partners, clients and customersis vital for maintaining a dynamic, flexible and resilient organization. By embracing diversity, Global Com enhances its ability to adapt to changing market demands. The company believes that its expansive network is a powerful asset; together, they forge stronger connections that drive success and innovation.
At Global Com, the foundation of a successful partnership lies in the time and effort invested in understanding one another. The company fosters a culture that promotes respect for individuals, emphasizing the importance of regular communication and transparency. By prioritizing these values, Global Com strengthens its relationships with clients and partners, ensuring a collaborative environment that drives mutual success.
Global Com understands that each call represents a valuable opportunity to enhance business growth, this is also the reason why Global Com is the best call center solution in Belize. The company takes pride in delivering an enjoyable and memorable customer experience with every interaction. By prioritizing quality and satisfaction, Global Com ensures that each call contributes positively to the client’s brand and fosters long-term relationships with customers.
At Global Com we focus on our people, and our culture reflects that. We recognize the value of each employee and take pride in the diversity of unique skills each member brings to the company.
We strive to strike a balance between enjoying the work environment and achieving results for our clients. Working together is the key to success at Global Com.
Building your bright future, together with you.
After having worked in sales, customer service and the BPO industry for a number of years in Canada, Sahba Badee successfully charted a path to Belize where he has established himself as a dominant service provider in the local BPO industry. Not only has he built a company that delivers results, but he mastered the art of maintaining client relationships, which is vital to establishing successful long term business relationships.
Leticia Ayala is an innovative and driven accounting professional with over 10 years experience in both the private and public sectors, and currently holds the position of chief financial officer. In her time at Global Com she has assisted in the outstanding growth, positive change, and the maximising of operations. Leticia holds a Bachelor’s Degree in Accounting with intentions of pursuing a Masters in Finance in the near future. Her specialties include compliance, internal controls, financial reporting, client billing and payroll duties.
Nadine is a motivated and diligent professional with over 20 years of experience in business banking management. Nadine brings with her a wealth of knowledge in finance, operation and personal management. These qualifications have enabled her to streamline our human resource department by providing maximum support to our entire team.
With 15 years in the Human Resource field, Tiffany brings a trove of experience that integrates well with the management team. Because she has a good understanding of the campaigns and the needs of the Operation Managers, Tiffany is able to successfully staff campaigns through the recruitment arm of the department. This is vital to the growth of the business and the success of the campaigns. Global Com definitely values Tiffany’s unique insights.
I have been working with Global Com since December 2021. I joined the Global team as a sales agent before transitioning to the Team Leader. I’m currently a Team Leader of 4 campaigns which I put all my efforts into to keep them flourishing despite the natural fluctuations. The experience at Global Com is very much unique as they promote a family oriented environment and an open door policy even with the CEO. -I love it here.
I joined Global Com in November 2020, I am now enjoying my years with Global Com and to say it's been an Extraordinary experience for me would be an understatement. I have learned so many different things and developed new skills. Moving forward to more exciting years ahead. - Global Com for me is more than just a job, it's a way of life.
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With a solid background in the BPO industry in Belize, Golda brings a lot of experience, as well as tried and tested strategies that produce the necessary results to keep campaigns successful and clients happy. Golda also has strong communication skills and is able to keep clients abreast of developments in the campaigns and respond quickly to queries.
I joined Global Com BPO in 2024, bringing with me 8 years of experience in the BPO industry. As a Recruiting Officer, I am responsible for sourcing and selecting qualified talent to support the company’s operational needs and continued growth. In addition to my primary responsibilities, I have contributed to various cross-functional initiatives aimed at improving processes, strengthening team collaboration, and enhancing overall organizational performance.
As a dedicated recruiting Officer and Trainer, I am passionate about connecting the right people to the right opportunities. With extensive industry experience, I understand what it takes to succeed in fast-paced environments. I focus on nurturing talent, building confidence, and empowering teams to achieve excellence. My passion lies in helping individuals grow into confident, skilled customer service professionals while supporting organizations in building strong, service-focused teams
I officially started at Globalcom in 2021 and have grown tremendously within the company, holding several different positions over the years. I currently serve as a Senior Recruitment Officer, where we focus on bringing in new and qualified talent to strengthen our team. My goal is to ensure recruitment needs are met while aligning with our values, mission, and vision here at Globalcom. I am passionate about supporting company growth and helping create opportunities for both the organization and future employees.
With 10 years of experience in the BPO industry, Akeem brings a strong operational and technical foundation to IT infrastructure and systems management. He specializes in systems administration, advanced troubleshooting, and performance optimization, ensuring secure, reliable, and high-performing technology environments. Leveraging his deep understanding of fast-paced service operations, he works proactively to maximize uptime, strengthen security, and support seamless business continuity.
With 20+ years of experience in the IT field at different levels, I bring my vast knowledge, experience, and drive to a very talented IT team that works to ensure sustainability, growth, and change. I work to ensure technological advances and likewise work closely with our clients and staff to ensure proper flow of procedures and compliance. Along with our IT team, we diligently ensure that all operational aspects of the daily workflow are done in a professional and timely manner. Its a joy and privilege being part of the Global Family!
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Bringing over 25 years of experience in the Information Technology field. Beginning his journey at the age of 15 as a computer technician, Aaron has steadily advanced through the ranks, developing a broad and deep expertise across multiple IT disciplines.His experience and depth of knowledge span the field of IT. Known for his hands-on approach and problem-solving mindset, Aaron plays a key role in designing, implementing, and maintaining the robust infrastructure that supports GlobalCom’s operations.With a strong passion for technology, continuous improvement, and innovation, he remains committed to building scalable, secure, and efficient systems that drive our success.
I became a part of the Global family in February 2024. Its been an exciting journey of learning something new and adapting to different personalities and responding to individuals’ needs as required. Global Com is family oriented and cares about the welfare of all involved. It's a place of Love and Laughter.
I focus on team development, performance optimization, and leadership growth. I am passionate about cultivating leadership skills and capabilities to unlock their full potential. I believe meaningful growth happens through shared knowledge, intentional guidance, and consistent development. Developing people and empowering them with the tools to succeed is not just part of my role; it's what drives me.
Global Com helps businesses thrive by boost Sales and giving world class Customer Service. With agents who speak clear American English, Global Com dominates effective communication that resonates with customers, driving increased sales and maximizing profits for your business.
