Our core purpose is to provide an excellent service for our clients, with an outstanding team in an delightful environment. Our success is based on our clients success.
To become one of the most highly reputable, highest paying, family oriented call centers in Belize. Providing each client with an experience that will be aimed at servicing them with a competitive advantage using state of the art Technology and experience in Human Resources.
Global Com understands that people are at the heart of any successful organization. The company has cultivated a culture that promotes respect for individuals, ensures fair and reasonable compensation, and provides ample opportunities for growth. This commitment to valuing employees not only fosters a positive work environment but also drives exceptional service delivery, enhancing the overall customer experience.
Global Com recognizes that a diverse family of team members, partners, clients and customersis vital for maintaining a dynamic, flexible and resilient organization. By embracing diversity, Global Com enhances its ability to adapt to changing market demands. The company believes that its expansive network is a powerful asset; together, they forge stronger connections that drive success and innovation.
At Global Com, the foundation of a successful partnership lies in the time and effort invested in understanding one another. The company fosters a culture that promotes respect for individuals, emphasizing the importance of regular communication and transparency. By prioritizing these values, Global Com strengthens its relationships with clients and partners, ensuring a collaborative environment that drives mutual success.
Global Com understands that each call represents a valuable opportunity to enhance business growth, this is also the reason why Global Com is the best call center solution in Belize. The company takes pride in delivering an enjoyable and memorable customer experience with every interaction. By prioritizing quality and satisfaction, Global Com ensures that each call contributes positively to the client’s brand and fosters long-term relationships with customers.
At Global Com we focus on our people, and our culture reflects that. We recognize the value of each employee and take pride in the diversity of unique skills each member brings to the company.
We strive to strike a balance between enjoying the work environment and achieving results for our clients. Working together is the key to success at Global Com.
Building your bright future, together with you.
After having worked in sales, customer service and the BPO industry for a number of years in Canada, Sahba Badee successfully charted a path to Belize where he has established himself as a dominant service provider in the local BPO industry. Not only has he built a company that delivers results, but he mastered the art of maintaining client relationships, which is vital to establishing successful long term business relationships.
Leticia Ayala is an innovative and driven accounting professional with over 10 years experience in both the private and public sectors, and currently holds the position of chief financial officer. In her time at Global Com she has assisted in the outstanding growth, positive change, and the maximising of operations. Leticia holds a Bachelor’s Degree in Accounting with intentions of pursuing a Masters in Finance in the near future. Her specialties include compliance, internal controls, financial reporting, client billing and payroll duties.
Nadine is a motivated and diligent professional with over 20 years of experience in business banking management. Nadine brings with her a wealth of knowledge in finance, operation and personal management. These qualifications have enabled her to streamline our human resource department by providing maximum support to our entire team.
With 15 years in the Human Resource field, Tiffany brings a trove of experience that integrates well with the management team. Because she has a good understanding of the campaigns and the needs of the Operation Managers, Tiffany is able to successfully staff campaigns through the recruitment arm of the department. This is vital to the growth of the business and the success of the campaigns. Global Com definitely values Tiffany’s unique insights.
Otto is a dynamic, talented leader, who shows his team the value of trust, teamwork and accountability. When Otto is in charge results and targets are met but with fun and Joy and the thrill of the hunt. He always fights for his team and everyone around him. Otto is a class above the rest and we are proud to have him on our Global com team.
Dinsdale oversees operational activities and strategizes process improvements to ensure all client needs are met. He has over 9 years of experience in the call center industry working as an agent, mentor, coach and now operations manager. I’ve held leadership roles in management and operations serving both agents and clients with a passion to provide exceptional services. He has earned many certificates and awards in customer management, PCI compliance and client service management.
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With a solid background in the BPO industry in Belize, Golda brings a lot of experience, as well as tried and tested strategies that produce the necessary results to keep campaigns successful and clients happy. Golda also has strong communication skills and is able to keep clients abreast of developments in the campaigns and respond quickly to queries.
I joined Global Com in November 2020, I am now enjoying my years with Global Com and to say it's been an Extraordinary experience for me would be an understatement. I have learned so many different things and developed new skills. Moving forward to more exciting years ahead. - Global Com for me is more than just a job, it's a way of life.
I have been working with Global Com since December 2021. I joined the Global team as a sales agent before transitioning to the Team Leader. I’m currently a Team Leader of 4 campaigns which I put all my efforts into to keep them flourishing despite the natural fluctuations. The experience at Global Com is very much unique as they promote a family oriented environment and an open door policy even with the CEO. -I love it here.
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I started working for Global Com in November 2021. I joined the Global team as an agent, then progressed later to a mentor working alongside some other Team Leaders on various campaigns, I was then given the opportunity to become a Team Leader and have grown to become a successful solid vital leader within this amazing company, It was January 2022 when I joined the Global family, it's an incredibly challenging and busy campaign which I love.
IT Manager Oscar keeps Global Com running smoothly with his fantastic team. I enjoy using my skills to contribute to the exciting technological advances that happen every day at Global Com. Throughout my 13+ years of experience as an IT professional, I have successfully provided strong support and guidance to our clients, while implementing efficient and innovative technology solutions to the complex issues facing our staff. In addition, I help ensure that the company’s daily operational aspects are conducted in a highly professional manner.
My IT experience spans over 17 years in the call center industry. I started my career as an agent and worked my way up into management. I am always learning and at Global Com I started as an IT Technician and Software developer and I am now a Server Manager and the Senior Technician on site. I enjoy working at Global Com ensuring that I represent the company to the best of my ability.
Stephen Davies is a true call center professional with 15 years in the industry serving at all levels of management from Team Lead, Account Manager, Operations Manager, Director of Training and more. Stephen is a powerful force in the workplace and uses his positive attitude and tireless energy to encourage others to work hard and succeed. He not only creates training materials, internal processes, tracking systems, but also has the ability to carry out these tasks with great results.
Global Com helps businesses thrive by enhancing customer and sales experiences. With agents who speak clear American English, Global Com ensures effective communication that resonates with customers, driving increased sales and maximizing profits for your business.
